Staff satisfaction at hospitals may affect the quality of patient care
The satisfaction levels among a hospital’s staff are closely linked to the quality of healthcare it provides, say a team of doctors from Imperial. In the first study of its kind, Dr Richard Pinder (School of Public Health) and colleagues found that hospitals in England with lower mortality rates were more likely to have members of staff satisfied with the quality of care they provide. The findings suggest that staff satisfaction could be used as an early warning system to help spot more serious institutional failings, reported The Daily Telegraph. “If you want to choose between two hospitals, knowing that 98 per cent of doctors and nurses working there would recommend their hospital, compared with 60 per cent elsewhere is a useful thing to know,” said Dr Pinder.
Collaboration between ICHT and PCPH
On 10 April, Academic GPs from the Department of Primary Care & Public Health met with senior staff from the Imperial College Healthcare NHS Trust (ICHT), including Mark Davies (Chief Executive), Brendan Farmer (Director of Strategy) and Chris Harrison (Deputy Medical Director).
The aim of the meeting was to discuss closer working between the department and ICHT in areas such as primary care service redevelopment, specialist GP training, continuing professional development for established GPs in NW London, GP liaison, and primary care research.
Prepared by Jenna Mollaney, Department of Primary Care and Public Health