Category: Applicant administration

What email notifications are triggered by changing the applicant’s status?

This FAQ is not relevant for job applicants

The Status and Notification list below shows which statuses trigger email notifications:
Active Application: Applicant applies; Application Acknowledged
Hold: Administrator gives status to applicant; No notification fires
Short-list: Administrator gives status to applicant – indicating application forwarded to shortlisting panel; No notification fires
First Interview: Administrator gives status to applicant – Advising Interview invitation will be sent; Invite to Interview
Second Interview: Administrator gives status to applicant – Advising Interview invitation will be sent; Invite to Interview
Offer: Do not use –  No notification fires
Accepted: Administrator gives status to applicant; No notification fires
Application Withdrawn: Applicant withdraws application; Confirmation of Withdrawal
End Application: Administrator gives status to applicant; No notification fires
Not short-listed: Administrator gives status to applicant; Regret not shortlisted
Regret – don’t email: Administrator gives status to applicant; No notification fires
Regret following interview: Administrator gives status to applicant; Regret following interview
Successful Internal Applicant: Administrator gives status to applicant; Do not use – No notification fires

I am trying to update the statuses of a number of applicants but the system is pulling through the wrong applicants ‘ names. What should I do?

“You should log out of your IC HRMS iRecruitment responsibility, click on the clear cache/refresh button on your web browser then log back in and retry.

The problem is likely to have been caused by the fact that you have used the back or forward buttons on your web browser as this can affect the information you are trying to access and tasks you are trying to undertake. If possible, please use the back and forward buttons within the iRecruitment system rather than those on your web browser.”

How do I communicate with applicants via iRecruitment?

You will need to change the applicant status in order to communicate with them.  Please refer to the Status and Notification table below to see which status triggers communication emails:
Status: Notification
Active Application: Acknowledge applied
Hold: No notification
Short-list: No notification
First Interview: Notification saying will receive formal invite to interview
Second Interview: Notification saying will receive formal invite to interview
Not shortlisted: Notification to say not Shortlisted
Regret – don’t email: No notification fired but it terminates their application
Regret following interview: will trigger an email to say Regret following interview