Month: June 2011

Can the reference request email state that referees should provide a reference on headed paper?

This FAQ is not relevant for job applicants

No, not at present as the reference request email is a standard template which has been set up in the system. The email text is however editable and can be amended accordingly.

Why do some applicants not have any documents attached to their applications?

This FAQ is not relevant for job applicants

This may be because:
1) the applicant has uploaded documents but these have not yet been zipped. The ‘zip process’ runs once each night therefore if an applicant has submitted their application on the same day that you view the record, you will not see the zipped documents symbol in the View Applicants page nor will you be able to forward their documents for shortlisting as their documents will not be zipped until that night. You will therefore need to wait until the next day before forwarding applications for shortlisting.
2) the applicant did not upload any documents. You can check this by opening the applicant’s record and clicking on the to the CVs, Application Forms and Supporting documents tab.

Why can’t I find my vacancy through my IC HRMS iRecruitment responsibility?

This FAQ is not relevant for job applicants

You will be unable to view a vacancy if you have not been entered as a member of the recruitment team. If you are a member of the recruitment team please look for your vacancy under the relevant Approved or Closed status. If you are still unable to view your vacancy please contact your HR user and ask them to check that you have been set up as member of the recruitment team. If you are an HR user please contact your HR Superuser.

I have set up a Job Alert, why have I not received emails alerting me to vacancies yet?

There are a number of possible reasons for this:

1. The email notification has not yet been generated. The system should send you the first email the day after you have set up a Job Alert.

2. You have selected the ‘Receive Emails’ option but the email format has not been set to ‘HTML’.

To check this, log back into your online recruitment account by entering your email address and password into the Existing Users box on the Job Search page.

Click on the “Home” tab at the top right of the page

Click on the “My Account” link on the top left of the page

Click on the “Preferences” link at the top of the page.

Under “Preferences”, check that the email format has been set to HTML. If it has not then select this option and click on the “Save” button at the top/bottom of the page.

You will receive a message confirming that your account has been updated successfully.

3. There are no vacancies which match your preferences.

4. You have already applied for any vacancies which match your preferences. Please note that the system will not send you vacancy details for jobs that you have already applied for.

How do I change my Job Alert preferences?

In order to do this you will need to log back into your online recruitment account by entering your email address and password into the Existing Users box on the Job Search page.

Click on the “Home” tab at the top right of the page

Click on the “My Account” link on the top left of the page

Click on the “Preferences” link at the top of the page.

Under “Preferences”, amend your preferences as required

Click on the “Save” button at the top/bottom of the page to start receiving Job Alert emails.

You will receive a message confirming that your account has been updated successfully.

I have previously unsubscribed from the Job Alert emails but would like to re-subscribe. How do I do this?

In order to do this you will need to log back into your online recruitment account by entering your email address and password into the Existing Users box on the Job Search page.

Click on the “Home” tab at the top right of the page

Click on the “My Account” link on the top left of the page

Click on the “Preferences” link at the top of the page.

Under “Preferences”, amend your preferences as required (ensure that you check the “Receive Emails” option and that the email format has been set to HTML)

Click on the “Save” button at the top/bottom of the page to start receiving Job Alert emails again.

You will receive a message confirming that your account has been updated successfully.

Why do I receive an error message when I login to the online recruitment system?

If you have an ICIS application open when you try to access the job search pages of the online recruitment system, you will receive an error message. For instructions on how to access ICIS and the job search pages simultaneously, please turn on in-private browsing on your browser.  You may wish to view our demonstration on How to access ICIS and job search pages simultaneously. Please select the See It! button once you have opened the demonstration.

How can I set up a Job Alert?

Before setting up a Job Alert,  please note that they are currently only available to Imperial College staff who are at risk of redundancy.

  1. Access the College’s Employment website
  2. From the College’s employment website, click on the “Job Search” link on the right hand side of the page
  3. Search for Job Alerts (vacancy reference RR 2009 0001 PLC) by entering “Job Alerts” or the vacancy reference number into the Keywords field and click on the “Search” button
  4. Click on the link in the vacancy reference column, which will bring up a page of  instructions for you to follow, in order to set up Job Alerts.