Why can’t an applicant open the links in an advert?

This FAQ is not relevant to job applicants

This usually happens when the hyperlinked documents have been saved in Word 2007 format.

Where this problem occurs:

  • Go to the advert from the Employment website and check if the links open for you
  • If you cannot open the links, ask your HR user to check that the links work
  • If not, HR users should resave the job description and person specification as a Word 1997 – 2003 document then recreate the links and update the relevant vacancies with the revised links

HR users should save all job descriptions and person specifications in Word 1997 – 2003 format in Sharepoint in order to avoid this problem.