Why am I not able to open the job description and person specification for a vacancy?

This FAQ is not relevant for job applicants

This usually happens when the job description and person specification have been saved in Word 2007 format.

Where this problem occurs:

  • Applicants should contact the Recruitment Administrator, whose details can be found in the How to Apply section of the vacancy
  • Recruitment Administrators should contact their HR users
  • HR users should resave the job description and person specification as a Word 1997 – 2003 document then recreate the links and update the relevant vacancies with the revised links

HR users should save all job descriptions and person specifications in Word 1997 – 2003 format in Sharepoint in order to avoid this problem.