I have set up a Job Alert, why have I not received emails alerting me to vacancies yet?

There are a number of possible reasons for this:

1. The email notification has not yet been generated. The system should send you the first email the day after you have set up a Job Alert.

2. You have selected the ‘Receive Emails’ option but the email format has not been set to ‘HTML’.

To check this, log back into your online recruitment account by entering your email address and password into the Existing Users box on the Job Search page.

Click on the “Home” tab at the top right of the page

Click on the “My Account” link on the top left of the page

Click on the “Preferences” link at the top of the page.

Under “Preferences”, check that the email format has been set to HTML. If it has not then select this option and click on the “Save” button at the top/bottom of the page.

You will receive a message confirming that your account has been updated successfully.

3. There are no vacancies which match your preferences.

4. You have already applied for any vacancies which match your preferences. Please note that the system will not send you vacancy details for jobs that you have already applied for.