May the force be with you: The role of the workforce in patient safety

By Professor Anne Marie Rafferty

Let’s face it ‘workforce’ is not the sexiest of subjects. The combination of work + force suggests something hard and difficult is upon us. Yet everything in healthcare depends upon it. Patient safety can all too easily be captured by the technical and sexy subjects of Artificial Intelligence: wearables, promising techy short cuts to wicked, intractable solutions. We invest hope and hype in these and other techy totems. But the unalloyed truth is that safety is hard work principally because it is enabled by human interaction and practices, practices which are embodied, literally in the human frame and behaviours. Here at the Centre, we are keen to drop some depth charges into the murky waters of the workforce and its relationship with patient safety. Fortunately, we are not starting with a blank slate. (more…)