After a brief hiatus, I am back to complete the final half of my project at London Nightline! Right now, big changes are happening at Nightline as the charity moves from its long-term home at the University of London Union to a new location in Central London. In the meantime, I find myself at Nightline’s temporary office nestled in some KCL student halls. This means a new commute to South London and new challenges such as ‘How do you ride a bike with no wheels?’, which is how I’ve found it after a short stay in the new neighbourhood.
Transportation challenges aside my project is progressing well, with the trials & tribulations of organising volunteer interviews and collating feedback data all but complete I find myself freshly adept at conducting interviews and creating both spreadsheets and surveys. I now turn my focus to report writing where I have begun to identify key areas where Nightline is working effectively and others where there’s room for improvement as a service. My aim now is to convey this information concisely and effectively within my report and make sure the relevant people within the charity can put improvements into action.
My time at Nightline so far has given me some great experience of volunteer engagement and project organisation. I have been lucky to work with Grace, the very helpful and knowledgeable new coordinator of London Nightline who has been on hand to offer her advice and views about the important aspects of the project. Over the next couple of weeks, I look forward to bringing my report to fruition and then over the next year seeing how this the findings of this research can be used to improve the way we work as service.